There are many great qualities about our techs.
The founder of Safer Home Services, Jim Swayne, started out in this industry as a technician. He worked directly with Chuck Steinmetz and Dr. Phil Nichols in perfecting Once-A-Year Pest Control. In other words, he lives and breathes Pest & Termite Control and he knows the importance of hiring and training great techs. Which is why Safer Home Service’s standards for hiring and training are unmatched in the industry:
We only hire sharp people — people we’d be comfortable inviting into our own homes. Our techs are highly rated on Angies list and Home Advisor The one thing people enjoy most about our techs is that they are friendly and helpful..
We background and drug test all employees. Each employee wears a photo id, identifying the business and employee. Prior to the technician arriving at your home, an email confirmation is sent directly yo you. This email contains a Photo of the technician. In addition it adds direct contact information to the tech.
We train them extensively and continuously on the science and strategies of Once-A-Year Pest Control. Each of our technicians is licensed by the State of Florida. In addition all services are protected by insurance and our Termite Warranty covers up to $1,000,000 for Damage. This includes content of the home. This is certainly one of the best warranties in the business.
We equip them with the very best technology and equipment available. For example, all our techs are equipped with a termite radar device.
We give them the advantage of precise scheduling software — because the first way our people can communicate respect is by showing up on time.
We follow-up with customers to ensure their service expectations were met and that their homes are indeed bug-free